Mechanical Service Contracting Company Case Study

Larry and Holly, husband and wife partners in a blossoming service contracting company, attended an introductory workshop for Trade-Contractors' Business Strategies Training . What they learned there about improving their business left them wanting more knowledge … and not only additional knowledge but support in acting on their ideas and implementing the changes they saw necessary for getting the results.

Working with MLJ Coaching International, Evertemp Inc. has:

• incorporated regular business development planning time;
• incorporated in-house staff training and communication meetings;
• created its first staffing policy; and
• gained a lot of time thanks to making big changes in the use of technological tools.

It was difficult for Larry & Holly to take a “real” vacation, but with the support of a business coach they started small … and inside of one year, with lots of practice taking long and longer weekends and a week-at-a-time, built up to taking the cruise they’d only ever dreamt of before. After only 9 months of coaching support, Larry noted how after being “totally” away from the business for a whole week, it only took him 15 minutes to iron out all of the wrinkles that came up in his absence.

More importantly, Larry noticed how, on his return from a pleasant, restful 2-week vacation to find that a serious problem had occurred in his absence, he didn’t blow up or fly off the handle like many of us do when we’re already stressed to the max.

Instead, from having been looking at all areas of his business through a magnifying glass, with his professional business coach, he wasn’t so surprised with what had happened. He learned of it, dealt with it and moved on.

The icing on the cake may be that when Larry and Holly first looked at their 3-year vision the biggest component was taking the business out of their home and into the city. When Evertemp first hired their business success coach Larry’s idea of when that would happen was in 5 years. 13 months after their first coaching session, however, they took possession of their commercial premises in the city.

Now, time management’s become the biggest issue (as it is for every single client of MLJCI). Organizing the renovations of Evertemp Inc.’s new premises into an already full agenda is a challenge! Priorities, blocking time and delegation are the focal points in today’s coaching sessions.

Larry and Holly Hill
Evertemp Inc.
KINGSTON, Ontario
613-353-9990